Have you heard about portals? They have been ruling and evolving for a long time. Businesses opt for it due to its dynamic features like self-service, data security, etc. But the search for the right tool is challenging.

If you, too, are looking for a solution to automate your customer service and enhance the overall experience, then Dynamics 365 portal is for you. In this blog, I have written all the details you need to know about Dynamics 365 portals. Let’s start with the basics:

What is the Dynamics 365 Portal?

Portals are basically websites that provide a tailored experience to your customers, partners, and employees.

Dynamics 365 portal directly syncs all the information from the CRM so that you don’t have to re-enter all the data.

With Dynamics portals, you can enable easy sign-in, self-service, payment gateway, and much more for your customers. You can:

Allow customers to help themselves find solutions to their queries through the self-service sector
Enable smooth communication and collaboration among business partners
Increase your employees’ productivity, and more.

Original Source: https://www.crmjetty.com/blog/dynamics-365-portal-types-benefits/