Call customer support and wait in the queue to get answers! Customers don’t like to wait to get answers to small queries and doubts.

Calling might still be okay for complex queries, but otherwise, customers like finding answers rather than contacting customer support for every request. That is why modern businesses emphasize quick service delivery and ready-to-access information via online portals.

Such an online help portal would enhance customers’ experience and optimize…

73% of customers holding an insurance policy expect self-service options for policy management. Most customers want convenience while searching for queries or doubts. Yet, insurance companies find enabling a frictionless customer journey difficult due to the lack of the right technology, manual processes, and insufficient self-service options. This can lead to frustration, dissatisfaction, and customer churn.

CRMJetty Dynamics 365 customer portal solution can be customized…

The digital world has grown exponentially, and with it, so a need for organizations to adapt. Nonprofits are no exception to this rule. Experience Cloud for Nonprofits is a powerful tool that can transform how these organizations interact with their stakeholders and manage their operations. It is not a free tool, but it provides premium quality solutions at competitive prices. To embark on your journey with this platform, selecting the appropriate license is crucial. There are numerous…

Imagine a world where you manage your business partners just like clockwork. It’s not just another fancy word to define some kind of tool. But it is what you achieve after using the tool – regularity, uncompromised output, and a seamless workflow.

Today, we will discuss how you can efficiently manage relationships with partners with a Dynamics Partner Portal.

Challenges in Managing Business Partners

1. Complex Coordination…