Do you know effective procurement can enhance customer experience?
Look at it this way – unless you receive the goods on time, you can’t proceed further. If the supplies are not delivered on time, it will result in late deliveries, which will affect customer experience and sales. So, while focusing on customer relationships, you have to focus on supplier management too.
Supplier management maximizes the business performance by automating all the processes. It streamlines…
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Added by Maulik Shah on April 17, 2023 at 5:40am —
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Education institutions have evolved. Coming into the early 2000s, educational institutes adopted technology slowly by offering sophisticated computer labs for students to use, learn from, and benefit from the internet. As this became normal and students started to have their own devices, and the internet became more affordable, institutes evolved to using technology…
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Added by Maulik Shah on April 7, 2023 at 7:39am —
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Whenever Captain Kirk wishes to push and test the limits of the USS Enterprise, he is not doing so because he wants to prove a point. He does so to explore the full potential of his star-ship. The ship may travel well at warp speed, but to know what the machine can really do, you need an excellent pilot who is prepared to go the distance. Ships and their pilots…
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Added by Maulik Shah on April 6, 2023 at 8:12am —
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A customer self-service portal, as the name suggests, is a website or an application that allows customers to help themselves. Businesses leverage customer portals to help their customers find answers to their common queries and questions easily on their own. Customers may also place orders, raise complaint tickets, track their progress, etc. without any need for human support.
It is a win-win situation for both your organization and your customers. Because for you, it takes away the…
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Added by Maulik Shah on March 29, 2023 at 4:22am —
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Salesforce Experience Cloud was born out of wanting a unified platform with features that can enable you to create all that you need for your business, with deep integration with the Salesforce CRM. If set up well, it can yield many different kinds of results that can skyrocket your business and operations.
The more sophisticated a tool, the more important it is that you truly get the best of it in terms of knowing its features and benefits.
Features of Salesforce…
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Added by Maulik Shah on March 20, 2023 at 7:16am —
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Any kind of service from experts tends to have layered challenges, but more often than not, the benefits definitely outweigh those.
Such is the matter with Salesforce development. Salesforce is a sufficiently complex system to configure and work with. The result of using Salesforce is, of course, phenomenal.
Salesforce is, as usual, the #1 CRM used across the world. So as a business, if you are willing to take on the challenge of migrating your systems and workflows to…
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Added by Maulik Shah on March 15, 2023 at 6:30am —
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Salesforce as a CRM is exceptional, everyone knows that. But in order to truly harness the power of the CRM, you need to have a portal that can give a window for customers to interact with your business.
And within that, a business needs to be able to configure custom objects within the portal to really get the most out of it.
For the Salesforce Experience Cloud, the Customer Community license, Customer Community Plus Licence, Partner Community Licence, and Channel Account…
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Added by Maulik Shah on March 9, 2023 at 7:43am —
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What do you do to make your business stand apart from the crowd?
I am assuming the answer is: evolving the business constantly with the latest technologies and new strategies, right?
So, then you might have heard about the portal for sure! It is popular for being a one-stop solution for all business needs like automating manual work, providing security features, helping everyone to stay on the same page, etc.
Yes, having a web portal for your business is a…
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Added by Maulik Shah on February 26, 2023 at 4:50am —
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The demand for Salesforce is as high as ever, and this has increased the Salesforce developer demand. Salesforce remains the number one CRM choice for companies across the globe, and this means that compared to other CRMs, the Salesforce market share is also higher.
The Salesforce developer demand is high, but not every requirement is the same, and nor are…
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Added by Maulik Shah on February 16, 2023 at 6:07am —
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Any organization that uses a website should want to have certain user input to know their needs better. The easiest—not to mention consensual—way to do this is via forms. With a form, you can ask for information like contact details, the visit’s purpose, their needs, etc.
Let’s first see how to create this form in the PowerApps portal:
Create a form
Sign in to Power Apps.
On the left navigation pane, expand Data, and then select Tables.
Select a table,…
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Added by Maulik Shah on February 15, 2023 at 7:47am —
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“With great power comes great responsibility.” We all know this. Or at least anyone who has ever heard of Spider man knows these words.
Salesforce as a tool is kind of the all-powerful one in this context. But anyone who knows Salesforce development also fits the bill.
The Salesforce development lifecycle is multi-layered; not only does it require investment, but rather, a commitment from the entire organization to see the development through. The development team will, of…
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Added by Maulik Shah on February 15, 2023 at 4:29am —
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Powerful tools are only that if they are used optimally. And almost all powerful tools are, in a way, unwieldy until you master them. But that should not deter you from using them.
When it comes to business insights, and management, that kind of powerful a tool is Salesforce. As they say, it is the number one CRM. For it to become that, it has to be much…
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Added by Maulik Shah on February 13, 2023 at 2:47am —
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Dynamics 365 is a promising tool. But often, a CRM alone is not enough to have smooth workflows. This is where portal solutions come into the picture.
Extend the capabilities of Dynamics 365 and lend a helping hand to your partners and customers to engage better and help optimize processes with PortalXpand.
With PortalXpand, you get a feature-rich platform to interact with and exchange information with your partners and customers.
Things you can…
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Added by Maulik Shah on February 7, 2023 at 4:12am —
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Microsoft Dynamics has gotten insanely popular, which is made pretty evident by the high demand for Microsoft Dynamics 365 Developers. Companies of all shapes and sizes go all out to hire remote developers that work with Dynamics 365. This helps to upgrade their business processes, and automation is an advantage. We can say, without a shadow of a doubt, that Microsoft Dynamics 365 products add value for customers.
There are some prerequisites one must keep in mind before hiring a…
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Added by Maulik Shah on January 20, 2023 at 1:56am —
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Salesforce is a well-established and widely used CRM among businesses of every size; from enterprises to solopreneurs for years now. It was first founded in 1999, and since then, it has evolved into various plans and platforms within itself, as well as apps and tiers to accommodate changing dynamics of doing business and managing customers. To provide an overview, there’s Salesforce Experience Cloud, Salesforce Sales Cloud, Salesforce Service Cloud, and so on. Each and every one of their…
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Added by Maulik Shah on January 5, 2023 at 5:30am —
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Customer Relationship Management (CRM) is synonymous to the brand Salesforce. It’s the first name that pops up whenever there is any chatter about CRM. They have set the standard for the whole industry to follow. As of 2019, they will complete their two decades into the business. Two whole decades!
One can safely assume they know what they are doing. Moreover, last year, it was the best company to work for, according to Fortune’s 100 Best Companies to Work For. So, you could only…
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Added by Maulik Shah on December 31, 2022 at 7:25am —
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Choosing vendors is often one of the most difficult tasks you have to do as a business owner. Each vendor has different strengths and weaknesses and their ways of working. It’s extremely hard to find the one that’s compatible with your working style and understands your processes. Only then you can forge a relationship that’s smooth and beneficial for both parties.
Not only that, even after choosing the right vendors, you can face many challenges and issues in the communication,…
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Added by Maulik Shah on December 22, 2022 at 4:42am —
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WordPress and Salesforce are the crème de la crème of their industry, at the top of their game. Salesforce promises to drive your business forward, consistently and insightfuly with a suite of tools; and WordPress helps you take that business to the world in a few clicks.
Pick any tool in those categories, CRM and CMS, your business cannot exist without those in this age. This is why bringing these two tools together is the best bet for your business.
The many things that…
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Added by Maulik Shah on November 29, 2022 at 2:35am —
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Salesforce Experience Cloud has this one line in their copy, “Build your experience,” and I think that both summarizes the product and invites you to explore it. There is nothing more I love than good copy, and that was an example of it.
But coming to the topic at hand, what is the Experience Cloud? How does it help you build a promising experience for your customers and stakeholders?
Let’s explore!
With Salesforce Experience Cloud, you can streamline your…
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Added by Maulik Shah on November 15, 2022 at 4:17am —
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Choosing vendors is often one of the most difficult tasks you have to do as a business owner. Each vendor has different strengths and weaknesses and their ways of working. It’s extremely hard to find the one that’s compatible with your working style and understands your processes. Only then you can forge a relationship that’s smooth and beneficial for both parties.
Not only that, even after choosing the right vendors, you can face many challenges and issues in the communication,…
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Added by Maulik Shah on October 20, 2022 at 5:15am —
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