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Maulik Shah's Blog – October 2022 Archive (4)

6 Vendor Management Best Practices to Follow in the Coming Year

Choosing vendors is often one of the most difficult tasks you have to do as a business owner. Each vendor has different strengths and weaknesses and their ways of working. It’s extremely hard to find the one that’s compatible with your working style and understands your processes. Only then you can forge a relationship that’s smooth and beneficial for both parties.



Not only that, even after choosing the right vendors, you can face many challenges and issues in the communication,… Continue

Added by Maulik Shah on October 20, 2022 at 5:15am — No Comments

Your Ultimate Guide to Salesforce Nonprofit Success Pack (NPSP)

In Salesforce’s own words, Salesforce Nonprofit Success Pack or NPSP is the nonprofit technology built on the world’s number one CRM i.e. Salesforce. It was built by Salesforce’s nonprofit community of 47,000 nonprofits which makes this solution perfect for any nonprofit organization that is looking to streamline their operations including donor management, donation management, as well as volunteer management.



Let’s first try and understand the offering of Salesforce’s… Continue

Added by Maulik Shah on October 20, 2022 at 4:07am — No Comments

Web Portal Development: Benefits and Types

What do you do to make your business stand apart from the crowd?



I am assuming the answer is: evolving the business constantly with the latest technologies and new strategies, right?



So, then you might have heard about the portal for sure! It is popular for being a one-stop solution for all business needs like automating manual work, providing security features, helping everyone to stay on the same page, etc.



Yes, having a web portal for your business is a… Continue

Added by Maulik Shah on October 10, 2022 at 6:03am — No Comments

How Dynamics 365 Case Management helps you Manage Customer Queries

What does great customer service mean to you?



It is supporting your customers in all the possible ways on time. For example, when they reach out with a question or problem, answering them instantly.



“Please hold while we transfer you. You are valuable to us.” This is not what they like to hear. No one wants to be put on hold for a long time. Studies show that 15% of customers hang up after waiting for 40 seconds.



It’s essential that you provide them with instant… Continue

Added by Maulik Shah on October 6, 2022 at 7:00am — No Comments

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