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Maulik Shah's Blog – July 2022 Archive (3)
How Dynamics 365 Case Management helps you Manage Customer Queries
It is supporting your customers in all the possible ways on time. For example, when they reach out with a question or problem, answering them instantly.
“Please hold while we transfer you. You are valuable to us.” This is not what they like to hear. No one wants to be put on hold for a long time. Studies show that 15% of customers hang up after waiting for 40 seconds.
It’s essential that you provide them with instant… Continue
Added by Maulik Shah on July 29, 2022 at 5:06am — No Comments
How to Get Started with Dynamics 365 Portal
We are going to discuss how to install and enable Dynamics 365 WordPress portal in your CRM.
A quick overview of the Dynamics 365… Continue
Added by Maulik Shah on July 19, 2022 at 4:07am — No Comments
Types of Dynamics 365 Portals and Their Uses
Customer Self-Service Portal
Employee Self-Service Portal
Community Portal
Partner Portal
Field Service and Project Service Automation Portal
Major… Continue
Added by Maulik Shah on July 15, 2022 at 6:52am — No Comments
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