Home Internet and nbnOpen My Optus. Open the My Optus app.Click the menu at the top right corner.Click for Forgot Your details.Choose for Forgot Password or Forgot Email based on the information you want to retrieve. If you've lost both, begin by regaining your email.Follow the instructions to change your password or retrieve your email.

How do I change my Optus email password?

Be aware that you'll need to utilize a desktop.Open your OptusNet webmail portal.Login using your OptusNet email address and password.Click Settings.Click Edit Password.Enter Your current password. The current password.Don't forget to set up your password in all software you use to access your email.

Can I contact Optus?

Unfortunately, we don't take enquiries via email. To get the most efficient service we recommend contacting us via our My Optus app . If you do not have the app, go into the store and download your My Optus app. If you'd prefer, you can contact us via My Account.

What do I have for My Optus login and username?

Do you not recall the My Account Username or Password? All you require is the Optus customer number (found on the invoice) as well as your email address that you registered with Optus in the process of setting up My Account.

What's wrong with me when I can't log in to my Optus account?

If you're unable to login for My Account, try clearing your browser's cache and cookies. How to clear your browser's cache and cookies can vary from browser to browser and from device to device. Check our device guides for device specific instructions.

What do I do to access my phone when I have forgotten my password?

To activate the feature you're looking for, type in an incorrect pattern or password five times on the screen of your lock. There will be the "Forgot pattern"," "forgot PIN,"" as well as a "forgot password" button pop up. Click it. You'll be asked to enter your username and password for the Google account linked to the Android device.

How can I prevent the screen locking?

You can modify the auto lock settings on the settings of your device under Security Automatically lock. Select the right date and relax from having you unlock the phone repeatedly and over. When you're in there, you'll also be able to see the Power button option, which immediately locks your device.