There are many other situations as well, all of which come under the purview of the Yahoo Customer Support team. The team first checks the source of the issue and then routes the complaints to the corresponding team specifically designed to take care of those issues. In case the problem is with the recovery of password, the issue is forwarded to the Yahoo Password Recovery team and so on. In such cases, the team first checks the authenticity of the user, as to whether the user is the actual owner of the account or not.