Members

HOW DO I CANCEL MY MATCH SUBSCRIPTION AND GET A REFUND?

Like most single exchanges, Match.com also works on the subscription model. So, you pay for a certain period of time and you forget to cancel at Match.com, the subscription is automatically renewed. In general, every new member obtains a free membership. This can later be converted into a premium membership. This is important because these two memberships differ in terms of termination.

STEPS TO CANCEL MATCH SUBSCRIPTION
-To do this, log in to the member area at Match.com.
-Then move your mouse over your self-chosen pseudonym and open a menu.
-There you choose the item Settings .
-Then the point membership and then management of your PREMIUM membership .
-There you will find the option of the online termination or deactivation of premium membership.

If everything went well, the membership will continue until the expiration of the paid premium time and after that it will be converted into a free account.

Remember, if you want to get out completely, you have to quit Match.com twice.
For this you have to contact the support. Either by calling the Match Customer Support or by email. It is enough to write an informal letter of the kind “I hereby would like to terminate my membership in Match.com”. Though, the reply or cancellation might take much longer than the phone call to cancel and you may be charged for the next subscription by then.


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