Tens of thousands of companies are being targeted by cyber-attacks. Some victims handle these challenges relatively well, being inoperative for a few days. Others, however, go offline for weeks and sometimes end up suffering new invasions. The difference between a quick recovery and a chronic problem usually depends on who helps to resolve the situation.

One of the world's leading cybersecurity experts is John F. Mullen, the partner at Mullen Coughlin. The executive participated in thousands of responses to attacks during his career. Just last year, Mullen Coughlin was involved in 1200 cases.

If your company suffers from a cybersecurity breach and has taken out cyber insurance, you need to know that the insurance company does not have professionals to deal with technical responses. In fact, when a claim is made and the damage needs to be corrected, the insurance company usually only replaces the equipment and does not respond to threats.

Why hire a company that specializes in incident response
John F. Mullen says there are three reasons why an organization should hire a company like Mullen Coughlin after an attack. First, because these companies have experience. Generally, organizations requesting assistance from Mullen are already working on the incident response but using local IT companies. There is nothing wrong with that, but these local companies commonly lack the equivalent experience of the forensic teams available to Mullen Coughlin. In addition, sometimes the reason for the compromise was precisely due to an error in the local IT service, such as a lack of system updates or an incorrect configuration.

Second, John's team is trained. Everything that is discussed and performed on behalf of the client is confidential. This practice is important since the cases attended by the company are not shared with anyone else. All employees hired by Mullen Coughlin receive only the information necessary to solve the problem. Local IT companies cannot offer customers the same.

Finding the best cyber security job

If you have the opportunity, contact the incident response company that your cyber insurance works with before an attack occurs. According to the expert, only 1% of his customers call to meet his team and find out how the process will work. This practice allows a relationship of trust to be established and saves time when an emergency occurs.

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