Launch the Disney+ app and select Log in. Visit disnyeplus.com/start on a computer or mobile device. Enter the 8-digit code you see on your TV and select Continue. Enter your Disney+ login credentials to start streaming.Make sure the device is compatible with Disney Plus, and if it is, restart it. Check for driver and system updates, and if all else fails, reinstall the app. If possible, try using Disney Plus on another device Sign out of your streaming device, whether it is a mobile device or any other device, and restart it .