Within 24 hours of making their reservation, Garuda Indonesia customers can cancel their scheduled flights. However, if a passenger cancels after 24 hours, he or she must pay the corresponding cancellation fee.

The official website, its mobile application, ticket agent and approved reservation office will accept the ticket purchased on the Garuda Indonesia plane.

Garuda Indonesia flight cancellation policy
Travelers can request a complimentary voucher based on distance traveled, class and ticket if a Garuda Indonesia flight is delayed by more than three hours.
According to , passengers can request a full refund if a flight is canceled due to factors including technical difficulties, inclement weather or other justifications.
After providing and verifying the necessary documentation, a passenger who is unwell or has lost a family member is entitled to a full fare refund.