The report focuses on the Unified Communication as a Service (UCaaS) market size, segment size (mainly covering product type, application, and geography), competitor landscape, recent status, and development trends. Furthermore, the report provides strategies for companies to overcome threats posed by COVID-19.

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Major Players in the Unified Communication as a Service (UCaaS) market are:

Orange Business Services
DXC Technology Co.
Avaya, Inc.
AT&T, Inc.
Verizon Enterprise Solutions
NTT Communications
BT Group plc
RingCentral, Inc.
IBM Corporation
Mitel Networks Corporation
Fuze
8x8, Inc.
Vonage
West Corporation
Cisco Systems, Inc.
Microsoft Corporation
Centile Telecom Applications

Unified Communications as a Service is a delivery model in which collaboration and communication services and applications are outsourced to third-party service providers. These services are available over IP networks.

Technological innovation and advancement will further optimize the performance of the product, enabling it to acquire a wider range of applications in the downstream market. Moreover, customer preference analysis, market dynamics (drivers, restraints, opportunities), new product release, impact of COVID-19, regional conflicts and carbon neutrality provide crucial information for us to take a deep dive into the Unified Communication as a Service (UCaaS) market.

On the basis of types, the Unified Communication as a Service (UCaaS) market is primarily split into:
Unified Messaging
Telephony
Collaboration Platforms
Conferencing

On the basis of applications, the market covers:
BFSI
Telecom & IT
Consumer Goods & Retail
Others

Major Regions or countries covered in this report:
United States
Europe
China
Japan
India
Southeast Asia
Latin America
Middle East and Africa
Others

Years considered for this report:
Historical Years: 2017-2021
Base Year: 2021
Estimated Year: 2022
Forecast Period: 2022-2029