Data Center Operations Technicians are responsible for operating data center maintenance and operations equipment. They work as a technical resource providing assistance necessary for day-to-day data center operation. The technician ensures minimal downtime of data center equipment and plays an active role in maintaining its mission-critical data servers.

The technicians must confirm that the issues are escalated appropriately. they need to work with high concentration and a spotlight regarding security issues like including passwords, access rights and privileges, confidentiality, virus, and much of other threats. The professionals got to maintain and monitor tape rotation logs, security logs for data center access.

It is the responsibility of the data Center Technician to talk provisions of data center policies. they have to need off the physical appearance of the data center. The technician should add close coordination with Network, Server and Telecom teams and report any issues they encounter.

Data Center Engineering Operation
Job Responsibilities

The Data Center Engineering Operations Technician provides all necessary assistance with regard thereto infrastructure including responsibilities like customer device configurations. they create sure that the data center environment is secure and operational for patrons .

Here are some essential duties that come under their purview:

Center technicians address customer device configuration including hardware modification, OS installation, mounting of peripheral devices and cabling needs
Responsible for all fiber cabling including installation and testing additionally to troubleshooting connectivity issues with previously deployed copper or fiber cabling.
Provide technical communication concerning customer configurations during a concise, professional manner.
Possess good knowledge of customer ticketing software and internal ticketing system to provide proper customer service.
Must identify and resolve simple server hardware failures to include the replacement of failed hardware components.
Troubleshoot operating systems storage issues like disk management and other technologies.
Demonstrate high levels of passion and enthusiasm when providing support to all or any or any customers and coworkers.
Conversant with building, repairing and upgrading required hardware components.
Possess sound knowledge of operating systems, networking, security, and storage technologies.
Proficiency with productivity software and knowledge with monitoring tools are getting to be another advantage.
Coordination with Data Center Operations and risk management teams to implement management processes and policies.
Provide investigation documentation, tracking, and reporting of overall asset inventory.
Provide assistance in monitoring, operating, and maintaining, and responding to abnormal conditions in facility systems.
Command the installation, cabling for power and network connections, and initial configuration of servers, network equipment, and other Data Center nodes.
Collaborate with different teams to coordinate equipment installation, repairs, and enhancements .

operations technician