Six Sigma’s goal is to achieve continuous improvement in the workplace. It is a corporate strategy for eliminating defects and mistakes in business processes. The approach incorporates the DMAIC (Define, Measure, Analyze, Improve, and Control) methodology in formulating frameworks and methodologies for resolving problems.

A Six Sigma Green Belt will be able to:

- Understand the basics of Six Sigma. This means knowing the Six Sigma process, the Motorola business case the mission and vision of the company, and the potential benefits of Six Sigma implementation.
- Get a higher team efficiency in terms of cost, productivity, and quality.
- Improve the ratio of customer complaints to service calls.
- Reduce the number of warranty claims and other customer issues.
- Be able to replace some of the Six Sigma steps of DMAIC with other tools.
- Be able to create a Six Sigma project.
- Understand the different types of defects and the main contributors to each.
- Understand the seven tools used in Six Sigma and their possible uses.
- Be able to analyze the data collected in a Six Sigma study.
- Be able to perform a DOE
- Understand the various Six Sigma specialties.

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