While in Las Vegas, you'll notice that window cleaning is a big deal. Window cleaning has a place in the community, despite the fact that the casinos, hospitality, travel, transportation, retail, law, clergy, and medicine all have regular occupations. Every one of the 202 high-rises and ten of the world's largest hotels in the city, as well as several other structures, has windows that must be cleaned on a regular basis to maintain the city's glitzy aspect.
The most difficult constructions to clean are the Wynn Las Vegas standing at over 50 stories high as well as the Las Vegas Convention Center, the Mirage, the MGM Grand, and the famed Stratosphere Hotel and Tower. Other than tourist sites, there are a lot of places like churches and chapels and medical practices, and legal companies that get their windows cleaned on a regular basis. At the very least, this should be done at least once or twice a year at the very least.
Job security, a big number of job seekers, and the ease of starting a window-cleaning business in Las Vegas all contribute to a high need for window cleaners. Applicants must be able to work at heights with a solid work ethic, be in good health, and be able to work a variety of schedules. The hourly wage for a window cleaner can range from $10 to $25, depending on experience, hours worked, the number of windows or buildings to be cleaned, and the company. Walls, flooring, ceilings, and peeling paint or cement from windows can also be cleaned. Supervisors of window cleaning crews can expect to make between $20,000 and $40,000 per year.
You can operate as a lone contractor and provide your cleaning services to businesses, but most cleaning specialists work for cleaning companies or government unions. As a general rule, the majority of cleaning companies will provide you with training or a course before you start working. By joining the International
herecollege pro window cleaning, you may further enhance your reputation (IWCA). Training and seminars, events, official recognition, and the opportunity to meet new people are just some of the benefits available to members.
The city that never sleeps has a population of roughly 560,000 inhabitants, more than 200,000 homes, and an average of 40 million tourists each year. There is a bright future ahead for Las Vegas window cleaners and new hires searching for steady work as the city continues to grow. On April 1, 2005, the World Market Center announced plans to expand, and local businesses have been applying for funding to remodel their buildings. Additional showrooms and parking facilities will be housed in eight additional buildings, all of which are expected to be completed by the end of 2015 and connected with pedestrian sky bridges.
New bars and restaurants, such as Mickey Finns Fish House and Bar and Hennesseys Tavern, will open later in 2006. Additionally, a grocery shop is being planned for west Las Vegas. There will also be a number of nearby establishments for locals, including retailers and a restaurant and cafe. Additionally, downtown Las Vegas will see more hotels and casinos; a new city hall; more residential high rises; office buildings; a performing arts center; retail space; and the Lou Ruvo Alzheimer's Institute.
A Successful Window Cleaning Business Requires Follow-up, Follow-up, and More Follow-up!
Building a customer base for your window cleaning business and ensuring repeat business, which boosts your revenue, both require diligent follow-up.
A quick definition is in order first. Someone who has indicated an interest in our service but has not yet decided to hire us is known as a window washing prospect.
Even though I go into great detail in my book How to Start Your Own Residential Window Washing Business about the enormous benefits of proper prospect follow-up, occasionally I get emails asking "When should I follow up and contact a window washing prospect if they don't agree to have me do the job right away?" Some people have told me they never follow up with me. A terrible mistake has been made here. And perhaps you'll understand why by the end of this piece.
Obviously, the ideal situation would be for every potential customer to respond, "Yes, I'd want to work with you." You won't be able to close every single prospect you submit your estimate to. Window washers don't do that. Alternatively, he or she may wish to discuss the matter with a loved one or look at various window washers.
It's important to make a follow-up phone contact with the prospect at least three to four days after completing the estimate, if not sooner.
You should state the following:
"Don Roberts, the owner of Sparkleview Window Cleaning, is contacting Mrs. Jones. A few days ago, I dropped off an estimate package at your door, and I'd like to check in to see whether you're ready to get the glitter back into your windows."
Then don't say a word about it. Take a look at what she has to say.
If she isn't ready, that's fine. Make a follow-up phone call to her in a week or so, unless she specifically directs you to do so.
To avoid becoming a window washing stalker, it's a good idea to phone three times. You're the best option if she still hasn't made a decision after three phone calls are just to send her a letter of thanks and ask that she give you a call as soon as she is ready to clean the windows.
Make sure to include a magnetic business card in your letter. Office supply stores sell 25 peel-and-stick business card magnets for about $6. Your business card can now be attached to the magnet by peeling the adhesive paper off of it.
Here's what you should include in your letter:
I'm writing to you, Mrs. Jones, because:
A window cleaning estimate has been provided for your consideration.
As a courtesy, I've included a magnetized business card for you to use when you're ready to get your windows cleaned. Do not be afraid to get in touch with me.
It's safe to say that I'm the best option if you're looking for an insured and bonded professional to take care of your landscaping needs.
Please feel free to contact any of the references included in the estimate package. Sparkleview Window Cleaning Service has a long list of happy clients to reassure you that you're in good hands.
Again, many thanks to you and your staff for your time and efforts, Mrs. Jones.
Respectfully,
In the words of Don Roberts:
Window Cleaning by Sparkleview
You've done all you can at this point, so don't waste any more time on them. On the positive side, you can generally get the job through your follow-up calls. Because, after all, she contacted you in the first place to inquire about window cleaning, right?
People I spoke to said they were worried about sounding like a salesman and didn't want to bother anyone.
Even if the estimated program does all the "selling" for you, this is still a "sales process". Fortunately, the prospect welcomed you to their home. You took the time to give them an estimate because THEY asked for it. In the future, you can contact the prospect to see if you can help.
MCI's telemarketer isn't calling at dinnertime to pitch you on long-distance service as you're used to.
Most of my leads enjoy the follow-up contact, and no one has hung up on me. When I think about it, there wasn't one individual who didn't reply positively.
For the second time, you've been invited. Even if they weren't ready to have their windows cleaned after your follow-up calls, your name and the name of your organization will remain in their minds because of your continuous attempts to contact them.
The phone will provide you a significant advantage over your competitors because your opponents are unlikely to do this (if ever). You may use it as a powerful marketing tool to turn those potential clients into paying customers.
You need to be a member of On Feet Nation to add comments!
Join On Feet Nation