If your Samsung ice maker only makes crushed ice, check the freezer temperature setting. It is probably set too low.

If the temperature is too low, the ice becomes too brittle. Therefore, when the ice maker collects it into the ice bin, it breaks into pieces - home appliance repair service.

Therefore, increase the freezer temperature setting to the recommended point. Do not set it below 0 degrees Fahrenheit.

But if the freezer temperature setting is correct and yet the ice maker only makes crushed ice, then the dispenser is not working properly.

To determine why this is the case, do the following:

Be sure to select the cubing option

It is important to ensure that you have selected the cubed ice option on the control panel. If you accidentally select the crushed ice option, the unit will only dispense crushed ice. It's easy to think you've selected cubed ice when, in reality, you've selected crushed ice.

Take out the ice cube

If you are sure you have selected the ice cube option and yet you only get crushed ice, take out the ice cube tray.

The way you remove the ice tray will depend on the refrigerator model you have. See your refrigerator's user manual for instructions.

But most ice makers are easy to remove. Just put your hand in the opening at the bottom or grab the bottom. Then, with your other hand on top, lift the bucket slightly and pull it toward you.

If there is ice in the bucket, pour it into another suitable container or throw it away completely.

Inspect the hub

Check the area from which the ice bucket discharges ice. You should see that it is placed in the cube position, that is, it should be open. If it is closed, it means the dispenser is stuck in the crushed ice position.

This could be the result of ice stuck in the bucket discharge area. Therefore, pour hot water into the ice bucket so that it runs through the opening. The water will melt or dislodge any ice stuck there.

Pour in the water until it runs clear or until you are sure there is no more ice.

Actuator rod test

The actuator rod is that thin rod that sticks out of the bottom of the ice cube tray when you take it out.

Turn the rod and, while doing so, check the discharge area of ​​the ice bucket. If working properly, it should close and open when you turn the rod. If this doesn't happen, something is wrong with the cube. It probably needs to be replaced.

Put the ice cube in its place

However, if the discharge area closes and opens as it should, reinsert the ice bucket and make sure it locks into position. If not, the motor will not detect it and there will be no ice production.

Samsung refrigerator does not crush ice

Check the ice discharge area of ​​the ice bucket if your Samsung refrigerator does not crush ice. A common reason is that the area is stuck in the wrong position, meaning the area remains open when it should be closed.

Just like when the ice maker only makes crushed ice, run a little water through the opening of the ice cube tray to dislodge any ice that has lodged there. The most likely reason the area is stuck in that position is because there are chunks of ice preventing its movement.

But after passing the water through the opening, make sure the rod that rotates to open and close the area works as it should. If not, it means that the ice tray is defective and may need to be replaced.