Change service processes into company profitability. From identifying recurring merchandise issues to knowing problem resolution ratios, conducting customer feedback reports, and construction detailed profit and loss investigations, Service Management allows one to transform service info to profitable insight.
Meet demanding customer requirements. Perfect for businesses that encourage personalized, changing service demands, Service Management streamlines the procedure for producing and maintaining a broad assortment of service arrangements.
Handle financials more efficiently. Tight integration with Project Accounting for Microsoft Dynamics AX allows managers to monitor specific prices for support requests, track and handle invoicing, and manage various revenue models based on resource consumption or periodic obligations together with.
Optimize resource use with automatic planning for support requests; save time and reduce mistakes with integrated procedures that decrease information re-entry and update data automatically across your company system.