QuickBooks Has Stopped Working (When Opening QuickBooks)

QuickBooks has stopped working error occurs when you’re opening QuickBooks Desktop or company file. It might probably also result in crashing or freezing problems. There are many possibilities for this error code. If you want to learn about QuickBooks Has Stopped Working then please contact us.

If you’re facing this issue when you look at the old version of QuickBooks such as QuickBooks 2015 and earlier, we suggest you to definitely consult with our experts before performing below troubleshooting steps.

In this article, we shall talk about the causes and solution steps to repair it.

Causes for QuickBooks Has Stopped Working

The organization file dimensions are too large
You may have damaged or missing QBWUSER.INI file
Your hard disk drive may have corruption into it
Program files or QuickBooks desktop installation is damaged
You might have the damaged operating system

Basic steps to Fix QuickBooks Has Stopped Working
Step one: Download and Install QuickBooks Refresher Tool
Download QuickBooks Refresher Tool in your computer or laptop
Then visit your download(Ctrl+J) and click on qbrefresherv1.exe to put in
Now make a double click on QuickBooks Refresher tool icon
If asks, click on Yes to permit user account control permission
Then click on Yes to accept terms
Then click on Fix my QuickBooks (See an image below)
It may take some time to fix your QuickBooks Program
Then reopen QuickBooks Desktop

If the same problem still exists after following the above steps, please proceed further with the below ones too.

Step 2: Download QuickBooks Install Diagnostic Tool
QuickBooks Install Diagnostic Tool really helps to fix Microsoft component automatically that QuickBooks use.

Download QuickBooks Tool Hub and go to your download by pressing CTRL+J
Using your downloads list click on QuickBooksToolsHub.exe
Click Yes to allow this app which will make changes
Now click on Next to install it and then click Yes again for accepting the license agreement
Click on Next and then Install (it might take a while)
When the installation is complete click on Finish
Now open QuickBooks Tool Hub (Icon will be available in your desktop)
Head to Installation Issues tab and then click regarding the QuickBooks Install Diagnostic Tool
It could take a while to configure…
Once it is configured, click on Yes to just accept the license agreement
Click go to start repairs on your QuickBooks desktop components.
Once completed, restart your pc.
QuickBooks Has Stopped Working - QuickBooks Install Diagnostic Tool
Step 3: Rename the QBWUSER.ini File
In the event your QBWUSER.INI file is damaged or missing it can be resolved by renaming it. To rename it.

Open File Explorer (Ctrl+E)
Navigate to C:\Users\[Your Username]\AppData\Local\Intuit\QuickBooks 20XX. XX represent the QuickBooks version year such as QuickBooks 2018, 2019 etc.
Make a right-click on QBWUSER and select Rename
Add .OLD at the end of QBWUSER. It could look like QBWUSER.OLD
Delete your Entitlement File too

Press Windows+ R together to start Run
Enter C:\ProgramData\Intuit\Entitlement Client\v8. If not found search for C:\ProgramData\Intuit\Entitlement Client\v6 and click OK
Then make a right-click on EntitementDataStore.ecml and click Delete and then Yes
Now reopen QuickBooks
If QuickBooks is open after following step three make sure to open the Sample file first, when you can open the sample file and struggling to open your own company file. Please move your company file to another location and open it from there.

If you’re unable to start your company file from the new location this means your file could be corrupted, attempt to restore a recent backup.

If QuickBooks still won’t open and possess QuickBooks Has Stopped Working error, this means your QuickBooks installation is damaged.

Step four: Reinstall QuickBooks Using Clean Install
This tool allows you to take away the existing files and folders that have QuickBooks installation files.

Uninstall QuickBooks Program

Press Windows+R keys together to open a Run
Type appwiz.cpl and then click OK
Under Programs and Features select QuickBooks and click Uninstall
Click Yes, If prompts you
Click Next and select Remove
Then Next and then Remove
It could take some time to uninstall QuickBooks from your own computer
Once installation wizard successfully uninstalled QuickBooks, click Finish
You can find out more here about uninstalling QuickBooks Desktop

Reinstall QuickBooks using Clean Install Tool

Download and Install QuickBooks Tools Hub
Then make a double click on QuickBooks Tool hub icon on the desktop
If asks, click on Yes
Once QuickBooks Tool Hub is open click on Installation Issues
Click on Clean Install Tool
Then choose your QuickBooks Version and Product Version (see an image below)
Then click Continue

You will reinstall QuickBooks desktop on your desktop.

Step 5: Create a unique Windows Admin User
If you’re still facing the same issue it might be a reason for damaged Windows installation. You may have to create a fresh Windows user and use QuickBooks after that.

To produce a fresh user in Windows 10

Make a right-click on Start icon and select Settings
Click Accounts
Then Choose Family & other users
Click on Add some other person to the PC
Now follow on-screen instructions to generate an innovative new user in Windows 10
To create an Admin user in Windows 7 and 8, please click here.

After following most of the above steps you’ll not any longer face QuickBooks Has Stopped Working but in case you’re still running with this specific issue. Consult with our experts TollFree.