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QuickBooks has really made company accounting work handy, as it helps in keeping complete track over inventory and payroll. But there have been many cases where the user while updating or downloading the QuickBooks payroll gets a message- Error 15103: Failed to Reset Update. This can certainly halt your work, and if you have no idea what QuickBooks Error 15103, this can further disrupt the work. Before we learn about steps to resolve Error 15103, let us first check-

What is QuickBooks Error 15103?
QuickBooks Error code 15103 takes place when you try to download a payroll and updating the software.

Reasons behind error 15103 QuickBooks
When the specified download location isn’t accessible, and the Shared Download is turned on
If multi-users downloading QuickBooks at a time
If the user isn’t logged in as Windows Administrator or running Windows Vista
You May Also Read: How to Fix QuickBooks Error 3371

Once you are aware of reasons on why QuickBooks Error Code 15103 happens, you can apply below-mentioned steps.

Steps to resolve QuickBooks Error 15103
1) The very first thing to do is to switch over to Single-User Mode from multi-user mode. As mentioned above, this is the major reason behind QuickBooks Error 15103.

2) Ensuring the mapped file is correctly located. Here is how you can find-

Open the Product Information window by pressing- CTRL+1. Here, find the mapped location map. Type- [x]:\ [folder name]\[data file name]
Select help and update QuickBooks
Click on the Options tab to ensure the information on Download Location is right
The drive in Download location should be the same as appears in the Product Information Window. Make sure the Shared Download is set to Yes
Check if the directory in Download Location is in the same as QuickBooks Desktop installation directory.
Change the location if incorrect and click on the Save option
3) In case, if download location is correct, remap the drive to the new letter. Here is how you can do-

Close the QuickBooks Desktop company file
Now remap the network drive to a new letter
Open the Company File; Choose Help- Update the QuickBooks
Turn the Shared Download off and verify the download location is using a new mapped-drive letter
Click Save and then close

Get Support for QuickBooks Error 15103
In case, if all the above steps fail to assist you in downloading the payroll and update the software due to QuickBooks Error 15103. You can connect with QuickBooks Desktop Support team. By connecting to the expert team, you will get real-time support to resolve Error Code 15103 in QuickBooks.

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