QuickBooks Error 103 means that log-in credentials entered in QuickBooks Online are not being accepted by your financial institution’s website. Error 310 means we’ve stopped wanting to process sign in request until you update the sign in information in QuickBooks Online so the bank will not lock your bank account access.
Click the Verify your credentials link that presents within the error message. A different window should ready to accept your bank’s website where you can then re-enter your sign in credentials. Be sure to physically type the user name and password and do use auto-fill to accomplish the entry.
Log out of the bank’s website.
Return to QuickBooks Online and re-enter the same user name and password within the same exact format the bank requires.
Click Update Sign-in Info.
If don’t look at Verify your credentials link, you will need to update account within QuickBooks Online. Click on the Update button into the upper right corner. For more information about updates, see article Information about automatic and manual updates (downloaded transactions). Try running at least three updates during non-peak hours.If click the Verify your credentials link as well as your bank’s website will not come up or perhaps you cannot successfully log into your account, make sure you are connected to the correct URL for your bank account.
See article Connecting your Bank Accounts to Download Transactions in QuickBooks Error 103 or 310 Online and Troubleshooting when you Can’t Connect your Bank and stick to the steps to try to connect to all potential links for the bank.You may make an effort to verify the lender connection by searching the bank’s login web page URL or the URL once you log into the bank account.First, look for the financial institution making use of the URL you use away from QuickBooks Online to log into your bank account and copy the URL Try all possible results.