It is vital to ensure that your systems are safe, with Telecoms fraud growing rapidly and becoming a larger issue than credit card fraud.

This is in line with an TalkTalk survey that included 1,000 participants. It found that 25% of companies were affected by wangiri fraud attack hacks. hacks have cost businesses an average of more than $12,000.

How do you protect yourselves again wangiri fraud attack?

All staff members are trained internally about the risks and implement procedures in place

No matter how many precautions are taken to protect the system, it is essential that everyone in your company agree on fraud prevention. If you don't follow the steps 2-7, then no other step can be useful. Establish procedures to prevent any equipment that is not regulated like the USB stick from home. Fraudsters might leave USB sticks outside of establishments, or in the streets. Someone could pick them up and connect it to a computer to check the contents. In this instance, an computer program running on the computer could be in operation and infecting the network.

Change all default passwords, and avoid using obvious one/extension numbers

Hackers are always trying to gain access to businesses with a shotgun strategy that targets anyone and everyone. Your system is vulnerable if you don't change the default passwords. This is basically an open door. Avoid obvious things such as extension 215 using a 215 PIN. Don't use 000123 and so on.

Change PINS for Mailboxes, and block access to all unallocated mailboxes

Although many businesses will keep changing Passwords and PINS on extensions, this is a common error for several businesses. It's almost like leaving the door open to anyone who wants to gain access.

Lock down International and Premium Rate Calling

It is possible to stop immediately making calls to premium rate or international numbers if you do not require them. We've witnessed a lot of wangiri fraud attack scams, in which fraudsters have access to the system, and make huge numbers of calls to premium rate international numbers. They then start making money off the number dialed. This issue can be averted by banning international calls.

Alerts and Daily Spend Limits

Depending on the network provider and the type of technology you're using (Analogue/ISDN/SIP) the provider is likely to be able configure various types of alerts and limits. We provide two options to our customers, since we offer free calling to the majority of phone numbers.

Alerts to spend

You can set up emails to be sent when a certain amount of spend is reached. This allows you to check whether any specific calls were made. If so, there's nothing to be concerned about. If there isn't, you can look up the phone number that was dialed and take the appropriate action.

Automated cut off

We can automatically end lines when the daily limit is exceeded. If your daily spending limit is $20, someone hacks the system to make calls of up to $20. The lines will be shut off immediately. At this point, the service provider/you can further investigate and take action. Xintec.com is the most reliable source to find the best telecom fraud for preventing telecom fraud.

Who has access 24/7 to their mobile phones?

Do you have employees working in your office outside of hours, or other third parties who have access to phones or to the system itself? It is recommended to have call-bars and procedures in place. There have been cases where night staff made calls to premium rate numbers and were charged huge charges. This was something personnel working during the day were not aware of. The calls can be cut off by a fraud alert. Also, you can monitor your bill frequently to identify suspicious calls.

Request a monthly bill, and check them

You'll be surprised by the number of people that simply do not check their phone bills! We suggest switching from monthly to quarterly billing, and either asking for them to be completely itemised or at least set up over a particular amount. A significant portion of hacking and fraud take places during evenings and weekends, since it is designed to go unnoticed to let them get away with it for longer. You can detect any suspicious activity by examining your account statements and ensuring that there aren't any spikes in the cost of your services.