If you are facing a problem with Alexa not turning on lights issues, then you need to check the Alexa App setting with your Smart home device. Because many reasons behind for Alexa won't turn on the light, some reasons are Alexa App not being updated, Alexa App setting with Home Smart Light, Alexa connectivity with home light, Alexa device issues, etc. you need the Alexa expert team to solve these issues. Then you can contact the Alexa helpline number +1-817-464-8883 within 24 hours.