For starters, it just makes financial sense. Running a NOC effectively means having to constantly keep up with the technology curve. NOC costs can increase exponentially when we’re talking about tools, processes and personnel. Monitoring tools, for example, need to be upgraded as newer technologies are deployed. And that’s accompanied by the need to constantly train technicians on the skills needed to understand and operate these systems.

For a small or midsize service provider or IT organization, setting up and operating an effective NOC is an expensive – and daunting – proposition. Establishing a NOC involves large financial outlays at the onset. Outsourcing NOC services has the benefit of making the NOC an ongoing OPEX expense, which conserves capital budget and lowers upfront cost impositions.

Running an in-house NOC involves hiring and maintaining specialists to provide the expertise needed. This detracts from the focus on your core business by tying up resources and funding that could instead be used to help you meet your strategic objectives.
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