Almost every developed country has its own version of a Skills Shortage Program that highlights job sectors with shortages of professionals or professionals-in-training. Seldom is the Information Technology category sparsely populated with job categories in these programs.

Both in South Africa and abroad, there seems to be a disparity between the need for, and supply of trained, experienced and expert networking and other IT professionals that are so crucial to the long term growth of almost every country’s economy. The NOC engineer is one such profession that companies are playing a tug of war over to retain the best of their best.

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It is crucial for companies to hire, train and retain best of breed networking professionals in a business world so heavily reliant on skilled IT professionals. We’ll take a look at how organisations can cultivate their most promising staff and ways to bridge the gap between the demand and supply of skilled Network Operations Centre (NOC) engineers.