Have you ever wondered why anyone sticks with an organization for years together? It is not a common sight but there are organizations that have people working for them for decades and loving every minute of their work. The reason for this lies in two simple words – Employee Engagement.
In this second part of our conversation with Dr. Amit Singh, Head of Corporate Human Resources, for Aster DM healthcare Group, our Editor-in-chief, Ekta Kapoor understands the key guiding factors that enable employees to display a long-term commitment to the organization they work for.

In the words of Dr. Amit, engagement is not a matter of coercing employees to work harder or do more, but about developing productive working relationships and an amazing workplace environment where employees are willing to make the best use of their skills and abilities for the benefit of their employer and themselves.

Dr. Azad Moopen of Aster DHM has taught me that for an employee to feel engaged and participate actively in taking the organization forward, they need to feel that their work makes a difference. More importantly, they need to feel respected and secure and this is the job of the senior management and team leads. It is up to them to empower their teams while giving them valuable feedback that enables growth.’

Employee Retention: A MUST for a growing organization
The secret to the success of any organization lies in its capacity to retain employees. Retaining the best employees ensures client satisfaction, content co-workers and responsive staff, a healthy working environment, and strengthening organizational knowledge. On the contrary, failing to retain a key employee is expensive to the bottom line and creates organizational issues such as an insecure workforce or negative collaboration.

Role clarity, positive work culture, workspace wellness programs, nurturing talent, and ensuring benefits for those who perform well are just some of the ways to ensure employee satisfaction and long-term retention.

One other thing that we believe builds a sense of loyalty amongst the workforce is appreciation and recognition. Who doesn’t love being applauded and credited for a job well done? It is essential that we make our employees feel important and incentivize them when they perform well. The incentive could be in the form of a monetary benefit, bonus, or gift. The positive impact of this not only benefits the person being rewarded but also sparks the desire to do better amongst others.

Furthermore, Dr. Amit truly believes that to become an amazing workplace, an organization must focus on developing a strong culture through certain key organizational traits:

Flexibility in thought and appearance
Transparency of information
Training & development
Understanding of organization’s goal & culture
Role clarity
Networking
The top management at Aster DM Healthcare believes that profits in any business are a by-product. Taking care of your people and your clients will lead to a sense of loyalty and motivate them to give their best and take the organization to greater heights.

Implementing this approach is not easy. It takes great massive effort, perseverance, and resilience along with strong leadership to drive this approach.

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