The technician must be able to install and configure the printer on the network. If the printer needs parts to keep it operational, a technician is responsible for the maintenance. It can include ordering and installing the components on the machine.

What type of HP Printer Technician Do?

The HP Printer Repair Technician should be well-versed with the functionality to explain the equipment operation better to the customer. They have to assess the equipment to identify the source of the problem, suggest solutions and other corrective actions. It is the responsibility of the HP Printer Technician to attend to dispatch calls and follow up the dispatch procedures.

The technician will have to directly interact with the customers before the site visit. This will help the professional to ensure corrective measures are taken to rectify it.

They have to maintain a positive relationship with the customers. They have to attend the manufacturers training sessions and keep themselves updated with the technology advancements.