IT support is sometimes known simply as technical support and is a service where businesses offer help with computer technology to those who need it.
This report elaborates the market size, market characteristics, and market growth of the IT Support Services industry, and breaks down according to the type, application, and consumption area of IT Support Services. The report also conducted a PESTEL analysis of the industry to study the main influencing factors and entry barriers of the industry.
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In Chapter 3.4 of the report, the impact of the COVID-19 outbreak on the industry was fully assessed. Fully risk assessment and industry recommendations were made for IT Support Services in a special period. This chapter also compares the markets of Pre COVID-19 and Post COVID-19.
In addition, chapters 8-12 consider the impact of COVID-19 on the regional economy.

Key players in the global IT Support Services market covered in Chapter 13:
IBM
HP
Fujitsu
Microsoft
Oracle

In Chapter 6, on the basis of types, the IT Support Services market from 2015 to 2025 is primarily split into:
Hardware Support Services
Software Support Services
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In Chapter 7, on the basis of applications, the IT Support Services market from 2015 to 2025 covers:
SMEs
Large Enterprises
Others

Geographically, the detailed analysis of production, trade of the following countries is covered in Chapter 4.2, 5:
United States
Europe
China
Japan
India

Geographically, the detailed analysis of consumption, revenue, market share and growth rate of the following regions are covered in Chapter 8, 9, 10, 11, 12:
North America (Covered in Chapter 8)
United States
Canada
Mexico
Europe (Covered in Chapter 9)
Germany
UK
France
Italy
Spain
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Others
Asia-Pacific (Covered in Chapter 10)
China
Japan
India
South Korea
Southeast Asia
Others
Middle East and Africa (Covered in Chapter 11)
Saudi Arabia
UAE
South Africa
Others
South America (Covered in Chapter 12)
Brazil
Others

Years considered for this report:
Historical Years: 2015-2019
Base Year: 2019
Estimated Year: 2020
Forecast Period: 2020-2025
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Table of Contents
1 IT Support Services Market - Research Scope
1.1 Study Goals
1.2 Market Definition and Scope
1.3 Key Market Segments
1.4 Study and Forecasting Years

2 IT Support Services Market - Research Methodology
2.1 Methodology
2.2 Research Data Source
2.2.1 Secondary Data
2.2.2 Primary Data
2.2.3 Market Size Estimation
2.2.4 Legal Disclaimer

3 IT Support Services Market Forces
3.1 Global IT Support Services Market Size
3.2 Top Impacting Factors (PESTEL Analysis)
3.2.1 Political Factors
3.2.2 Economic Factors
3.2.3 Social Factors
3.2.4 Technological Factors
3.2.5 Environmental Factors
3.2.6 Legal Factors
3.3 Industry Trend Analysis
3.4 Industry Trends Under COVID-19
3.4.1 Risk Assessment on COVID-19
3.4.2 Assessment of the Overall Impact of COVID-19 on the Industry
3.4.3 Pre COVID-19 and Post COVID-19 Market Scenario
3.5 Industry Risk Assessment

4 IT Support Services Market - By Geography
4.1 Global IT Support Services Market Value and Market Share by Regions
4.1.1 Global IT Support Services Value ($) by Region (2015-2020)
4.1.2 Global IT Support Services Value Market Share by Regions (2015-2020)
4.2 Global IT Support Services Market Production and Market Share by Major Countries
4.2.1 Global IT Support Services Production by Major Countries (2015-2020)
4.2.2 Global IT Support Services Production Market Share by Major Countries (2015-2020)
4.3 Global IT Support Services Market Consumption and Market Share by Regions
4.3.1 Global IT Support Services Consumption by Regions (2015-2020)
4.3.2 Global IT Support Services Consumption Market Share by Regions (2015-2020)

5 IT Support Services Market - By Trade Statistics
5.1 Global IT Support Services Export and Import
5.2 United States IT Support Services Export and Import (2015-2020)
5.3 Europe IT Support Services Export and Import (2015-2020)
5.4 China IT Support Services Export and Import (2015-2020)
5.5 Japan IT Support Services Export and Import (2015-2020)
5.6 India IT Support Services Export and Import (2015-2020)
5.7 ...
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6 IT Support Services Market - By Type
6.1 Global IT Support Services Production and Market Share by Types (2015-2020)
6.1.1 Global IT Support Services Production by Types (2015-2020)
6.1.2 Global IT Support Services Production Market Share by Types (2015-2020)
6.2 Global IT Support Services Value and Market Share by Types (2015-2020)
6.2.1 Global IT Support Services Value by Types (2015-2020)
6.2.2 Global IT Support Services Value Market Share by Types (2015-2020)
6.3 Global IT Support Services Production, Price and Growth Rate of Hardware Support Services (2015-2020)
6.4 Global IT Support Services Production, Price and Growth Rate of Software Support Services (2015-2020)

7 IT Support Services Market - By Application
7.1 Global IT Support Services Consumption and Market Share by Applications (2015-2020)
7.1.1 Global IT Support Services Consumption by Applications (2015-2020)
7.1.2 Global IT Support Services Consumption Market Share by Applications (2015-2020)
7.2 Global IT Support Services Consumption and Growth Rate of SMEs (2015-2020)
7.3 Global IT Support Services Consumption and Growth Rate of Large Enterprises (2015-2020)
7.4 Global IT Support Services Consumption and Growth Rate of Others (2015-2020)

8 North America IT Support Services Market
8.1 North America IT Support Services Market Size
8.2 United States IT Support Services Market Size
8.3 Canada IT Support Services Market Size
8.4 Mexico IT Support Services Market Size
8.5 The Influence of COVID-19 on North America Market

9 Europe IT Support Services Market Analysis
...continued
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