A lthough the government IT (Information Technology) is observed and implemented to a greater extent in large companies , a framework of governance and management of information technology is an issue applicable to any type or RGANIZATION .

L to or peration IT drives companies to adapt and implement best practices for the g ement of s ervices , cone acid as ITSM ( Information Technology Service Management ) , usually s oportado in the framework ITIL , on which and to consider the last released version ITIL4.

Currently have tools that help organizations become more effective and efficient with the objectives business is priority, but ¿ how technology can become a key factor for the achievement of those objectives ?

A ome organizations see technology as an expense and not as an ally in achieving the objectives. Therefore, e s necessary to know the definition and implementation of the frameworks of one g overnment IT in order to have clarity when to apply it in the processes business . The most commercially known framework is COBIT , Control Objectives for Information and related Technology .

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