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ISO/IEC 20000:2011 A Pocket Guide. Author: Mart Rovers. Editor: Jane Chittenden. Publisher: Van Haren Publishing, Zaltbommel, www.vanharen.net.

For information and printed versions please see www.vanharen.net Colophon Title: Author: Editor: Publisher: ISO/IEC 20000-1:2011 : A Pocket Guide Mart.

2 feb 2012 . This Pocket Guide provides a concise explanation of the nature, content and aim of ISO/IEC 20000-1: 2011. It brings ISO/IEC 20000-1:.

This Pocket Guide provides a concise explanation of the nature, content and aim of ISO/IEC 20000-1: 2011. It brings ISO/IEC 20000-1: 2011within reach of a.

Feb 27, 2013 . Booktopia has ISO/IEC 20000, 2011 - A Pocket Guide by Mart Rovers. Buy a discounted PDF of ISO/IEC 20000 online from Australia's leading.

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