Today, the Healthcare industry is solely dependent on the new digital healthcare technology to improve an individual's health and wellness. Various healthcare mobile apps and gadgets are booming the healthcare industry. This digital transformation has led to easy and quick access to all types of medical services. Digital Healthcare tools gather every data that allows individuals to trace every detailed information about their health and even consult a doctor. It provides clinical support and direct communication between the doctors and the patients, increasing the patient's retention and loyalty towards this customer-centric technology.

Healthcare Patient Engagement provides a mutual understanding between the patients and the doctors. It monitors the patient's quality care, and it is easy to get access to patient's bill payments, tele-medicines, electronic health records, medical insurances, etc. Patients can gain complete security across different patient engagement portals. In return, patients' feedback provides insight into their needs and preferences to improve patients' quality and safety. Patient Engagement Solutions are rapidly growing in the area of health care education.

Patient Engagement Solution depends on five factors such as :
1. Patients
2. Their Health conditions
3. Healthcare professionals such as doctors and nurses
4. Patient's healthcare safety behavior
5. Healthcare Challenges

Conclusion: Patients want to minimize harm in their care and implement the lessons learned from healthcare experiences. Patient engagement strategies actively promote patient's feedback on follow-up actions taken about the issues they faced hence, providing them with accurate and up-to-date information about treatment and safety.