Market growth is driven by increasing outsourcing of life sciences and pharmaceutical industries, the need to reduce rising healthcare costs, increasing demand for niche services such as fraud detection and management management, and the need for structured processes and documentation. in the medical industry.

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Global healthcare BPO market is projected to reach USD 468.5 billion by 2026 from USD 296.4 billion in 2021, at a CAGR of 9.6% during the forecast period.

Revenue cycle management services to register the highest growth in the Healthcare BPO market

Based on type, the Healthcare BPO market is segmented into revenue cycle management, patient enrollment, and patient care. The revenue cycle management services segment is expected to account for the largest share of 70.8% of the healthcare BPO market

Manufacturing services to account for the largest segment in the Healthcare BPO market

Based on type, the Healthcare BPO market is segmented into manufacturing, R&D, and non-clinical services. The manufacturing services segment is expected to account for the largest share of 55.6% of the healthcare BPO market

North American healthcare BPO market to register the largest and highest growth from 2021 to 2026

North America dominated the healthcare BPO market, with a share of 48.6% in 2020, and is expected to register the highest CAGR of 10.6% during the forecast period. The large share of the North American market can be attributed to the increased pressure to reduce healthcare costs and improve services and changing government regulations in the healthcare industry.

Some of the prominent players operating in the Healthcare BPO market are Accenture (Ireland), Cognizant (US), Tata Consultancy Services (India), Xerox Corporation (US), WNS (Holdings) Limited (India), NTT Data Corporation (Japan), IQVIA (US), Mphasis (India), Genpact (US), Wipro (India), Infosys BPM (India), Firstsource Solutions (India), IBM Corporation (US), HCL Technologies (India), Sutherland Global (US), GeBBS Healthcare Solutions (US), Lonza (Switzerland), Omega Healthcare (India), R1 RCM (US), Invensis Technologies (India), UnitedHealth Group (US), Sykes Enterprises (US), Parexel International (US), Access Healthcare (US), and Akurate Management Solutions (US), among others

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Market Segmentation

By Provider Service

Revenue Cycle Management     
Patient Enrollment         
Patient Care      
Medical Transcription
Medical Imaging
Device Monitoring

By Payer Service

Claims Management
Claims Adjudication Services
Claims Settlement Services
Information Management Services
Claims Repricing
Claims Investigation Services
Claims Indexing Services
Fraud Detection & Management
Product Development & Business Acquisition (PDBA)              
Member Management         
Provider Management         
Care Management 
Integrated Front-End Services and Back-office Operations    
Billing and accounts management services  
HR Services

By Life Science Service

Manufacturing
R&D
Non-Clinical Services             
Supply Chain Management & Logistics
Sales and Marketing Services
Forecasting
Performance Reporting
Analytics
Research
Marketing
Other Non-Clinical Services

By Region

Source Geography
North America
Europe
RoW
Destination Geography
India
China
Philippines
US
Bulgaria & other EU countries
Brazil
Kingdom of Saudi Arabia (KSA)
RoW