Virtual PBX is a virtual call management system that allows users to answer and make phone calls over the internet using IP communications. Instead of a normal plugged handset, you can plug your system into a VoIP modem. Virtual PBX systems let individuals handle inbound or outbound phone calls from any place, at any time. The system requires 3 main components, they are:

· Internet Access

· A Router

· Any Handset/Headset

Instead of all the complex, messy, physical accompaniments, the system is hosted securely in your VoIP providers server. Instead of constantly updating the system and its maintenance, individuals can focus on their business. Such systems offer a cheaper alternative to the copper legacy networks.

The key responsibilities of the pbx operator differ from organization to organization