Norton Secure VPN is famous as a decent VPN service for acting as a shield and provides online privacy by hiding IP addresses and encrypting the traffic to protect from different threats. But nothing is free from glitches, as numerous users report about its functionality and connectivity issues. 

This blog will discuss How to Fix Norton Secure VPN if it Stops Working. To resolve this error, users can follow these steps like checking the internet connection firewall settings DNS server and computer certificate. Still, if they fail to do so, they can unhesitantly contact Norton customer service number.

What is Norton secure VPN

A VPN service created by Symantec is known as Norton Secure VPN. It can proffer online privacy while browsing and protect the IP address and encrypt data traffic. This is a lightly preferred service worldwide, but users get stuck while trying to connect or frequently get disconnected and encounter distinct issues with Norton Secure VPN.

Ways to troubleshoot the problem of Norton Secure VPN

• Examine the internet connectivity

To solve this problem, one must have a smooth internet connection on your PC. There might be a problem in the router, which can be resolved by switching it to the wire mode. It is advised to regularly run the internet speed test and check the connection for any discrepancies.

• Create an exception in your firewall

Users can follow these simple steps to put an exception in the firewall.

1. Click on the win key followed by selecting firewall and network protection by typing firewall in it
2. Then select allow an app through firewall
3. Now click on change settings
4. Now search for Norton secure VPN in the list and enable private and the public option

These steps will enable  windows firewall specifically for Norton secure VPN

• Update and reboot Norton secure VPN

Users must update it regularly and ensure that the latest version is installed on their PC, as the older version might create problems on your device. If you encounter any update required message, you need to reinstall Norton secure VPN as it has the solution to fix different times of problem.

• Alter your DNS settings

Follow the simple steps to alter your PC DNS settings

1. Click the right button and choose for network
2. In the second step of for change adaptor option
3. Then followed by right click on internet connection select properties
4. Double-clicking on the "internet protocol version" gives the option to select the "use the following DNS server."
5. Now you have the opportunity to set the preferred DNS server and the alternate DNS server
6. After changing it according to requirement, click on ok button and try to reconnect with the Norton secure VPN again

These instructions help resolve the issue and also reduce the loading time. Altered in the DNS settings will boost the speed and improve the online security of your internet connection.

User can connect to another virtual location. And they can also reinstall the ban Miniport driver by following simple steps. Lastly, users must not forget to refresh network settings. If you cannot fix the problem, you should immediately contact the Norton Customer Care Number and take assistance from highly qualified and certified technicians available at Norton security headquarters.

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