Facebook provides several modes of communication to support its users. Talking about the chat option; unfortunately, it’s not for the standard users; you can access the chat option only if you have a business account. If you need any business-related help or ads-related help, you can connect with a Facebook representative via chat option by following the steps below.

1. Open the Facebook login or sign-in page on your system
2. Type in the account details and click on the login
3. Navigate and scroll down to locate the Ads help center
4. Go to the Still need help section, now locate contact our support team
5. There you have to find the Chat Button, click on it to start chatting

How do you contact Facebook if you have a problem?

If you have any Facebook-related account or any other issue, you can contact Facebook in several ways, which are as below.
Customer care number: Facebook doesn’t provide a direct customer care number. So, you can call on the Facebook helpline number, and following the instruction on the opposite side, you can speak to the live person.

Chat option: If you have a business account on Facebook, you can use the chat option to contact a Facebook representative.

Email service: You can also share your problem with Facebook by sending emails to Facebook. The Facebook representative will review your email and respond to you within 24 hours.

Social media: Social media platforms are one of the best mediums to contact Facebook. You can directly message Facebook or post your complaint on the social media pages of Facebook.

Does Facebook still have a live chat?

Yes, Facebook does have the live chat option. Though it’s not for the standard users, if you have a Facebook business account, you can use the chat option of Facebook. You can contact Facebook live during business hours only. To contact Facebook live chat, you can visit the customer support page on a business account, and from there, you can choose the live chat option. Once connected, you can solve the following queries.

1. Policy and account security-related issue
2. Billing and payment-related issues
3. To get assistance for business pages
4. Ad management tools
5. Ads related help
6. Measure and improve result related information