Business process outsourcing (BPO) is a process that enables healthcare providers to select the most suited third-party vendors for specific business processes. This allows hospitals and medical professionals to spend their valuable time on patient care, over other mundane jobs in the office.

This report elaborates the market size, market characteristics, and market growth of the Healthcare BPO Services industry, and breaks down according to the type, application, and consumption area of Healthcare BPO Services. The report also conducted a PESTEL analysis of the industry to study the main influencing factors and entry barriers of the industry.

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In Chapter 3.4 of the report, the impact of the COVID-19 outbreak on the industry was fully assessed. Fully risk assessment and industry recommendations were made for Healthcare BPO Services in a special period. This chapter also compares the markets of Pre COVID-19 and Post COVID-19.

In addition, chapters 8-12 consider the impact of COVID-19 on the regional economy.

Key players in the global Healthcare BPO Services market covered in Chapter 13:

Xerox Corporation

Accenture plc

GeBBS Healthcare Solutions

Genpact Limited

Parexel International

Quintiles IMS

Cognizant

IBM Corporation

IQVIA

In Chapter 6, on the basis of types, the Healthcare BPO Services market from 2015 to 2025 is primarily split into:

Claims Administration

Billing

Member Management

Provider Management

Fraud Management

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Others

In Chapter 7, on the basis of applications, the Healthcare BPO Services market from 2015 to 2025 covers:

Research & Development

Manufacturing

Sales & Marketing

Supply Chain & Logistics

Others

Geographically, the detailed analysis of production, trade of the following countries is covered in Chapter 4.2, 5:

United States

Europe

China

Japan

India

Geographically, the detailed analysis of consumption, revenue, market share and growth rate of the following regions are covered in Chapter 8, 9, 10, 11, 12:

North America (Covered in Chapter 8)

United States

Canada

Mexico

Europe (Covered in Chapter 9)

Germany

UK

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France

Italy

Spain

Others

Asia-Pacific (Covered in Chapter 10)

China

Japan

India

South Korea

Southeast Asia

Others

Middle East and Africa (Covered in Chapter 11)

Saudi Arabia

UAE

South Africa

Others

South America (Covered in Chapter 12)

Brazil

Others

Years considered for this report:

Historical Years: 2015-2019

Base Year: 2019

Estimated Year: 2020

Forecast Period: 2020-2025

Table of Contents

1 Healthcare BPO Services Market - Research Scope

1.1 Study Goals

1.2 Market Definition and Scope

1.3 Key Market Segments

1.4 Study and Forecasting Years

2 Healthcare BPO Services Market - Research Methodology

2.1 Methodology

2.2 Research Data Source

2.2.1 Secondary Data

2.2.2 Primary Data

2.2.3 Market Size Estimation

2.2.4 Legal Disclaimer

3 Healthcare BPO Services Market Forces

3.1 Global Healthcare BPO Services Market Size

3.2 Top Impacting Factors (PESTEL Analysis)

3.2.1 Political Factors

3.2.2 Economic Factors

3.2.3 Social Factors

3.2.4 Technological Factors

3.2.5 Environmental Factors

3.2.6 Legal Factors

3.3 Industry Trend Analysis

3.4 Industry Trends Under COVID-19

3.4.1 Risk Assessment on COVID-19

3.4.2 Assessment of the Overall Impact of COVID-19 on the Industry

3.4.3 Pre COVID-19 and Post COVID-19 Market Scenario

3.5 Industry Risk Assessment

4 Healthcare BPO Services Market - By Geography

4.1 Global Healthcare BPO Services Market Value and Market Share by Regions

4.1.1 Global Healthcare BPO Services Value ($) by Region (2015-2020)

4.1.2 Global Healthcare BPO Services Value Market Share by Regions (2015-2020)

4.2 Global Healthcare BPO Services Market Production and Market Share by Major Countries

4.2.1 Global Healthcare BPO Services Production by Major Countries (2015-2020)

4.2.2 Global Healthcare BPO Services Production Market Share by Major Countries (2015-2020)

4.3 Global Healthcare BPO Services Market Consumption and Market Share by Regions

4.3.1 Global Healthcare BPO Services Consumption by Regions (2015-2020)

4.3.2 Global Healthcare BPO Services Consumption Market Share by Regions (2015-2020)

5 Healthcare BPO Services Market - By Trade Statistics

5.1 Global Healthcare BPO Services Export and Import

5.2 United States Healthcare BPO Services Export and Import (2015-2020)

5.3 Europe Healthcare BPO Services Export and Import (2015-2020)

5.4 China Healthcare BPO Services Export and Import (2015-2020)

5.5 Japan Healthcare BPO Services Export and Import (2015-2020)

5.6 India Healthcare BPO Services Export and Import (2015-2020)

5.7 ...

6 Healthcare BPO Services Market - By Type

6.1 Global Healthcare BPO Services Production and Market Share by Types (2015-2020)

6.1.1 Global Healthcare BPO Services Production by Types (2015-2020)

6.1.2 Global Healthcare BPO Services Production Market Share by Types (2015-2020)

6.2 Global Healthcare BPO Services Value and Market Share by Types (2015-2020)

6.2.1 Global Healthcare BPO Services Value by Types (2015-2020)

6.2.2 Global Healthcare BPO Services Value Market Share by Types (2015-2020)

6.3 Global Healthcare BPO Services Production, Price and Growth Rate of Claims Administration (2015-2020)

6.4 Global Healthcare BPO Services Production, Price and Growth Rate of Billing (2015-2020)

6.5 Global Healthcare BPO Services Production, Price and Growth Rate of Member Management (2015-2020)

6.6 Global Healthcare BPO Services Production, Price and Growth Rate of Provider Management (2015-2020)

6.7 Global Healthcare BPO Services Production, Price and Growth Rate of Fraud Management (2015-2020)

6.8 Global Healthcare BPO Services Production, Price and Growth Rate of Others (2015-2020)

7 Healthcare BPO Services Market - By Application

7.1 Global Healthcare BPO Services Consumption and Market Share by Applications (2015-2020)

7.1.1 Global Healthcare BPO Services Consumption by Applications (2015-2020)

7.1.2 Global Healthcare BPO Services Consumption Market Share by Applications (2015-2020)

7.2 Global Healthcare BPO Services Consumption and Growth Rate of Research & Development (2015-2020)

7.3 Global Healthcare BPO Services Consumption and Growth Rate of Manufacturing (2015-2020)

7.4 Global Healthcare BPO Services Consumption and Growth Rate of Sales & Marketing (2015-2020)

7.5 Global Healthcare BPO Services Consumption and Growth Rate of Supply Chain & Logistics (2015-2020)

7.6 Global Healthcare BPO Services Consumption and Growth Rate of Others (2015-2020)

8 North America Healthcare BPO Services Market

8.1 North America Healthcare BPO Services Market Size

8.2 United States Healthcare BPO Services Market Size

8.3 Canada Healthcare BPO Services Market Size

8.4 Mexico Healthcare BPO Services Market Size

8.5 The Influence of COVID-19 on North America Market

9 Europe Healthcare BPO Services Market Analysis

9.1 Europe Healthcare BPO Services Market Size

9.2 Germany Healthcare BPO Services Market Size

9.3 United Kingdom Healthcare BPO Services Market Size

9.4 France Healthcare BPO Services Market Size

9.5 Italy Healthcare BPO Services Market Size

9.6 Spain Healthcare BPO Services Market Size

9.7 The Influence of COVID-19 on Europe Market

10 Asia-Pacific Healthcare BPO Services Market Analysis

10.1 Asia-Pacific Healthcare BPO Services Market Size

10.2 China Healthcare BPO Services Market Size

10.3 Japan Healthcare BPO Services Market Size

10.4 South Korea Healthcare BPO Services Market Size

10.5 Southeast Asia Healthcare BPO Services Market Size

10.6 India Healthcare BPO Services Market Size

10.7 The Influence of COVID-19 on Asia Pacific Market

11 Middle East and Africa Healthcare BPO Services Market Analysis

11.1 Middle East and Africa Healthcare BPO Services Market Size

11.2 Saudi Arabia Healthcare BPO Services Market Size

11.3 UAE Healthcare BPO Services Market Size

11.4 South Africa Healthcare BPO Services Market Size

11.5 The Influence of COVID-19 on Middle East and Africa Market

12 South America Healthcare BPO Services Market Analysis

12.1 South America Healthcare BPO Services Market Size

12.2 Brazil Healthcare BPO Services Market Size

12.3 The Influence of COVID-19 on South America Market

13 Company Profiles

13.1 Xerox Corporation

13.1.1 Xerox Corporation Basic Information

13.1.2 Xerox Corporation Product Profiles, Application and Specification

13.1.3 Xerox Corporation Healthcare BPO Services Market Performance (2015-2020)

13.2 Accenture plc

13.2.1 Accenture plc Basic Information

13.2.2 Accenture plc Product Profiles, Application and Specification

13.2.3 Accenture plc Healthcare BPO Services Market Performance (2015-2020)

13.3 GeBBS Healthcare Solutions

13.3.1 GeBBS Healthcare Solutions Basic Information

13.3.2 GeBBS Healthcare Solutions Product Profiles, Application and Specification

13.3.3 GeBBS Healthcare Solutions Healthcare BPO Services Market Performa

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