If Microsoft Word does not respond to the Mac, you can force the application to quit and fix the problem with the following methods.
1. Clear the Auto Recovery folder
Step 1 Open the Go menu and click Home.
Step 2 Go to Documents and Microsoft User Data and will you find the Office Autorecovery folder.
Step 3 Open the folder, authorizes files of Microsoft application. You can copy or move the files to somewhere else to save them. Then delete all the files in the folder.
2. Remove Word Preferences Files
Step 1 Click Go > Go to the folder, then type ~/Library to open the Library folder.
Step 2 Open the Preferences folder and choose the Word preference file, named com.microsoft.Word.plist. Move the file to somewhere else like the desktop.
If the problem still exists, do the follows:
. Restore the file named com.microsoft.Word.pl to the original folder, then exit all Microsoft Office programs.
. Then, click the Word icon> Preferences> Personal Settings> File Location> User Templates.
. You will find a file named Normal. Move it to the desktop.
Now launch Microsoft Word and test the program.
The word for Mac document stops Resolution
Step 1: Clear the Auto Recovery folder
Try to clear the Auto Recovery folder. To do this, follow these steps:
. On the Go menu, click Home.
. Open Documents.
. Open Microsoft User Data.
. Open the Office Autorecovery folder.
You don't have to delete files in this folder. You can copy or transfer these files to the desktop.
. Test the application.
If the problem persists, proceed to the next step.
Step 2: Download and install the latest update
Download and install the latest Word update based on your version of the program. To view the version of your Microsoft Word, start Word and then click About Word on the Help menu.
Download the latest update, from Microsoft. 323601 how to get office for mac software update
If the problem persists, proceed to the next step.
Step 3: Check the document name
If the document name contains symbols, such as a percent character, then double-clicking the name does not open the file. You can try to solve this problem by renaming the file without symbols.
If the problem file is downloaded from a website, and web browser add a symbol to the file name. If this is the case, try using a different browser to access your email, and then download the files again.
If the problem persists, proceed to the next step.
Step 4: Check for third-party fonts
If you are using a third-party font, Word for Mac may experience problems with the font that you have installed. For more information, 295062 Third-party installed font does not appear in the font list in Word for Mac
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