What does a field technician do?

As a field technician, you will be responsible for troubleshooting and repairing issues with technical equipment. This can involve working on things such as heavy machinery, in factories or at manufacturing plants.

The role of a field technician involves the following duties:

Troubleshooting, testing, repairing and servicing technical equipment
Providing service and customer support during field visits
Managing on-site installation, repair, maintenance and testing
Diagnosing errors or technical problems and determining proper solutions
Producing detailed service reports
Documenting processes
Operating vehicles and machinery in a safe manner
Following company procedures and protocols
Cooperating with technical teams and sharing information across the organisation
Making appropriate recommendations and briefing on repairs, diagnostics and equipment specifications
Building positive relationships with customers
Working with products that cannot be easily transported because of their size or link to other systems.