The following categories can be applied to Mobile Banking services:

1. ACCESS TO ACCOUNT INFORMATION
Account information access allows clients to view their account balances and statements by requesting a mini account statement, review transactional and account history, keep track of their term deposits, review and view loan or card statements, access investment statements (equity or mutual funds), and for some institutions, management of insurance policies.

2. TRANSACTIONS
Transactional services allow clients to transfer funds between accounts at the same institution, or to other institutions. They can also perform self-account transfers and pay third parties (such as bill payments).

3. INVESTMENTS
Clients can manage their portfolios, or have a live view of their investments portfolios (term deposits etc.) through investment management services.

4. SUPPORT SERVICES
Clients can access support services to track the status of credit or loan requests, locate ATMs and follow-up on card requests.

5. NEWS AND CONTENT
The content services offer news and information about finance, as well as the most recent offers from the institution or bank.

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