The cloud business email market is growing continually across the globe. The market growth is driven by better security, reliability, convenience, and support that cloud-based email solutions offer in business environments, including remote work operations. The COVID-19 epidemic has illustrated the importance of cloud computing mandating access to critical information and email & communication from anywhere.

Most businesses worldwide are using email to communicate with employees, customers, clients, and vendors to carry out their duties and run a company. Cloud-based email services allow organizations to deploy the critical business communication application with minimal technical support and no burdensome upfront capital costs. As a result, the cloud business email is garnering huge prominence across the world.

Besides, the rising demand for cloud business email from increasing numbers of enterprises worldwide escalates market sales. According to Market Research Future (MRFR), the global Cloud Business Email Market Growth is poised to grow at approximately USD 2.15 BN by 2023, registering an 11% CAGR throughout the review period (2017 to 2023). Also, the benefits that cloud email platforms offer influence the growth of the market.

Additionally, the increasing demand from various industry verticals like healthcare, BFSI, manufacturing, IT & telecommunication, and others boost the uptake of cloud business email platforms. Also, the increasing need for real-time computing of applications fuels the growth of the cloud business email market. Increasing demand for business analytics and intelligence is another major factor driving the growth of the cloud business email market.

Furthermore, the increasing demand for cloud computing applications, alongside the growing popularity of cloud computing and cloud-based applications, accelerates the development of the cloud business email market.

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Segment Overview:

By Solution:


Based on a solution, the Cloud Business Email Market is sectioned into programmed call appropriation, specialist execution streamlining, dialers, intelligent voice reaction, PC communication mix, revealing and examination, security, and others.
By service:


Based on service, the Cloud Business Email Market Segments into proficient assistance and oversaw administration.
By Association Size:


Based on association size, the Cloud Business Email Market is sectioned into huge undertaking and SME.
By Organization Model:


The Cloud Business Email Market is divided into public cloud, private cloud, half breed cloud based on the organization model.
By Vertical:


Based on vertical, the Cloud Business Email Market is divided into BFSI, retail, government and public area, medical services and life sciences fabricating, media and amusement, IT and telecom, others.
By Region:


Based on region, the Cloud Business Email Market is portioned into North America, Europe, Asia-Pacific, and the Rest of the World.
Cloud Business Email Market - Regional Analysis

North America leads the global cloud business email market. The largest market share is attributed to the presence of major solution providers and advances in email security technologies. Besides, substantial investments by large and small organizations in cloud marketing platform to enhance their business productivity drive the growth of the regional market. The penetration of the Internet and smartphones power the regional market.

Moreover, increasing demand for business analytics and intelligence applications across various industry verticals influences the regional market growth. The vast availability of improved marketing techniques, such as email marketing and increasing numbers of cell phone users, substantiate the regional market's growth. The North American cloud business email market is projected to retain its dominance throughout the forecast period.

Europe stands second in the global cloud business email market. The market growth is driven by the presence of various notable players and large deployments of cloud email platforms in marketing. Additionally, rising numbers of medium and large enterprises with sizable investments act as significant tailwinds for the region's market growth.

Furthermore, the high adoption of cloud technologies in email marketing solutions used across the growing number of retailers pushes the regional market growth. The European cloud business email market is predicted to create a substantial revenue pocket during the assessment period.

Asia Pacific cloud business email market is growing rapidly. Factors such as the increasing adoption of email marketing platforms for lead generation drive the regional market's growth. The rising adoption of AI technology and cloud deployments by large and SMEs to enhance customer experience and operational performance boost the regional market's development. The APAC cloud business email market is expected to grow at a significant rate during the forecast period.

Cloud Business Email Market - Competitive Analysis

Highly competitive, the cloud business email market appears fragmented due to the presence of several well-established players. Mergers & acquisitions, innovation, and brand reinforcement remain prevailing key trends for the leading players as these strategies support their expansion plans. They deliver reliable, leading-edge solutions and services. For which they invest substantially in R&D to develop adept technologies and products.

Major Players:

NICE Ltd. (Israel)
8x8 Inc. (US)
Five9 (US)
Cisco Systems (US)
Genesys (US)
Oracle Corporation (US)
NewVoiceMedia (UK)
Connect First (US)
Aspect Software (US)
Extreme Networks
Recent Developments:

In June 2020, Amazon opened AWS Europe (Milan) and AWS Africa to extend its accessibility zones to 76 inside 24 geographic districts across the world. It has likewise reported designs for nine mores accessibility zones and three more AWS locales in Indonesia, Japan, and Spain.
In May 2020, Microsoft presented an industry-explicit cloud offering for medical services associations, improved work process proficiency, and smooth connections. Microsoft Cloud for Healthcare incorporates information investigation for both organized and unstructured information.
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Cloud Business Email Market Research Report: Information by Technology (Hall Effect, Magneto Resistive, Variable Reluctance), By Application (Automotive, Industrial, Aerospace & Defense, Consumer Electronics) and Region (North America, Europe, Asia-Pacific, Middle East & Africa, and South America)—Forecast till 2030

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