Passengers who wish to receive a full refund are only eligible if they cancel their flight within 24 hours of booking or prior to flight departure.
If the 24 hours have passed, they can still cancel the flight, but they will be required to pay a cancellation fee.
Passengers can cancel flights up to 4 hours before departure, but will be required to pay a cancellation fee and will only be reimbursed for airport and other government fees.
Brussels Airlines Cancellation Policy says Passengers who need to cancel a flight or inquire about refunds can select the Brussels Airlines cancellation and refund option on the official website.
Passengers who have booked an award ticket and are about to cancel will receive a refund in the form of a travel credit, which must be used within 90 days.
Once you understand the cancellation policy, you can manage your booking accordingly. You are also welcome to get in touch with the airline's customers in Brussels.
Learn more about the Brussels Airlines refund process
If you've purchased a ticket from an airline in Brussels and haven't traveled with it yet, just call the dedicated help number to find out more about the simple process. . Let's go further and see the full refund process in a few days.