When your Amazon Alexa device not working or responding to their voice commands, then you need to check if the Alexa device goes in offline condition. If you do not know why my Alexa Echo device going offline situation then contact the Alexa expert today through Alexa setup helpline number USA/Canada at +1 844-601-7233 and UK at +44-808-164-1697 and solve the Alexa offline issues within a minute.