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Office 24by7's Blog (120)

Reasons Why Your Business Needs a Sales Automation Software

To boost productivity, optimize operations, and guarantee everything is on track, your company must rely on a variety of technologies. Many activities in your sales process are repetitive, yet you know you have to complete them to keep the cycle going.

The sales managers have one set of responsibilities to do, while the sales reps have another. These repetitious duties are a drain on your team's time and efficiency. It is believed that without them, everything would come to a…

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Added by Office 24by7 on September 2, 2022 at 7:10am — No Comments

Guide to Leverage SMS Marketing for Political Campaigns

The transition to a more current media mix on the campaign trail is obvious. Across the board, SMS marketing is increasing donations, reaching more prospective voters, and influencing how people vote. According to Tech for Campaigns' 2018 Get Out The Vote Texting Report, persons who got a text about voting were 1% more likely to vote. This may not seem like much, but it is enough to swing an election.



After carefully examining two million messages we discovered that 54% of clicks… Continue

Added by Office 24by7 on September 2, 2022 at 6:26am — No Comments

5 Amazing Benefits of Sales Automation

Sales is the backbone of any organization. If you are planning to build an efficient sales team, then you have to provide them with the required technology. Sales automation is not limited to speeding up the processes. It also increases the team productivity and aids in the long run.

In this blog, we are going to discuss the amazing benefits that one can reap from sales automation.

However, before we dig in let us just get a simple understanding of what this sales automation…

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Added by Office 24by7 on September 1, 2022 at 7:11am — No Comments

Scale your Business Multifold with Call Center Solutions

Building strong communication connections with your consumer base is essential to running a successful business. While the necessity for call centers is undeniable, selecting one that aligns with your development strategy is vital for it to perform its intended function. Because all organizations, regardless of size, want to grow operations as rapidly as possible, one critical aspect is to guarantee that the call center structure does not become a stumbling block in the process.

This…

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Added by Office 24by7 on August 30, 2022 at 5:14am — No Comments

Lead Tracking Software: What is it?

Leads are any individual or corporate entity who indicates an interest in what you're selling.



Maintaining a consistent stream of excellent leads is a major goal for all organizations. Even with such leads in their sales funnel, several businesses report sales stagnation.



The cause is ineffective tracking and management.



Lead tracking and organization may be extremely beneficial to your sales and marketing teams. It might provide you greater insight into your… Continue

Added by Office 24by7 on August 30, 2022 at 4:50am — No Comments

How IVR Calling System Helped with Payments During the Pandemic?

2020's volatility is undeniable. The COVID-19 epidemic has thrown the globe into a sort of bizarre reality. With everyone tied to their homes and the confines of the internet, companies are gradually adapting to the change.

Because the lockdown has left many typical arrangements obsolete, businesses are getting innovative in order to sustain cash input from their customers. IVR calling system has quickly became the new payment method. Before we get into the benefits of IVR and its…

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Added by Office 24by7 on August 29, 2022 at 6:30am — No Comments

Tips to Save Operational Costs Using Cloud Call Center Software

It's understandable why many people view call centers as cost centers because every encounter, whether voice or chat, comes with a hefty price tag. Therefore, all conventional call centers that employ legacy/on-premise call center technologies are searching for the response to the following query:



How can call center expenses be decreased?



Fortunately, there is a straightforward option for companies looking for call center cost-cutting ideas: cloud-based call center… Continue

Added by Office 24by7 on August 29, 2022 at 5:00am — No Comments

What is the Need of Cloud Telephony in the Health Care system?

One of the global industries with the quickest growth rates is healthcare. It is estimated that the US spends approximately $3 trillion on the industry's expansion, which accounts for up to 18% of the country's GDP. India is estimated to reach $500 billion by 2023 and is increasing at a CAGR of 16.5% to roughly 22.6%. Let's discuss how customer interactions have changed as a result of cloud communication in the healthcare industry.

Technology advances and rising customer demand are to…

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Added by Office 24by7 on August 26, 2022 at 6:44am — No Comments

Important Components of Great SMS Marketing Service

Are you prepared to use text message marketing to engage with your customers?



A wonderful approach to interact with customers that are interested in your products and services is through text messaging. As your subscriber list expands, you may provide value and enhance your brand's image. Text message marketing using reliable software may be a potent tool for connecting with your clients and retaining consumers if used properly.



How can you be sure you're utilizing… Continue

Added by Office 24by7 on August 26, 2022 at 5:34am — No Comments

Tips to Create Perfect Survey using IVR Calling System

Calling a contact center is a dreaded experience for many people because they are intimidated by the prospect of long lines and tedious holds. Many of these complaints are eliminated by the IVR calling system, giving callers a streamlined, more customized experience.



The switchboards and manual operators of the past are no longer used. The new standard is speech recognition, automated menus, and AI, which helps businesses cut costs while giving customers a positive experience.… Continue

Added by Office 24by7 on August 25, 2022 at 5:09am — No Comments

Evolution of Cloud Telephony and Indian Startups

Indian startups have transformed our lifestyles and altered many parts of our everyday existence. India has always been a place of invention and technical marvels due to its young and enterprising populace. However, the start-up boom can be traced back to 2008, when some successful start-ups (and now unicorns) reshaped our society while also providing novel answers to certain age-old issues.

India is now the world's third largest startup ecosystem, yet in the twenty-first century…

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Added by Office 24by7 on August 25, 2022 at 5:06am — No Comments

11 Ways in Which Businesses Can Leverage Cloud Telephony

Cloud computing has recently emerged as the de facto standard corporate tool, with everyone (and with good reason) expecting that it will be the next big thing. It is really one of the four technological trends that Microsoft has identified as having the potential to influence business.

Businesses all over the globe are increasingly embracing cloud computing for a variety of excellent reasons, but cloud telephony is another unnoticed but important rider on the same cloud…

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Added by Office 24by7 on August 24, 2022 at 6:59am — No Comments

FinTech Businesses Need IVR Solution! Here’s Why

The majority of our daily activities have changed as a result of smartphones. In the most inventive way possible, mobile applications and portals expedite routine chores like finding a public bathroom or accessing online courses.



The way that consumers access different financial services has been revolutionised by fintech, which has played a comparable impact in banking.

What is FinTech?

Fintech (fin+tech) is an abbreviation for financial technology.…

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Added by Office 24by7 on August 24, 2022 at 4:37am — No Comments

Business Benefits of an IVR Solution

Interactive Voice Response (IVR) is the best choice for you if you're looking for an economical voice receptionist. If done correctly, deploying an IVR solution keeps your consumers satisfied and your business running smoothly.

An integrated platform is necessary to handle a variety of special issues when managing a small firm that requires ongoing call center support. Due to an often fluctuating workload…

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Added by Office 24by7 on August 23, 2022 at 5:30am — No Comments

Latest Drip Marketing Trends that You Need to Know About

Competition is the primary motivator for marketing strategy evolution and innovation. Drip arketing is no different. It has undergone several alterations and has evolved into one of the most effective marketing mediums. To guarantee that it continues to yield such fruit, you must keep up with current email trends and cutting-edge technology.



Here are the most important drip… Continue

Added by Office 24by7 on August 23, 2022 at 4:25am — No Comments

How can click to call services benefit business leaders?

Click to call service can benefit business leaders. As smartphones become increasingly prevalent in our lives, we have also noticed an increase in the number of customers calling businesses before making a purchase. Advertising is therefore planned accordingly by marketers.

All advertising and marketing efforts will be in vain if your visitors do not click on the ads or cannot connect instantly. A call-to-action button such as click to call service plays a key role here. These buttons…

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Added by Office 24by7 on August 22, 2022 at 5:54am — No Comments

How Should You Choose The Right Voice Broadcasting Service Provider For Your Business?

Through pre-recorded voice messages, voice broadcasting enhances your marketing strategies significantly. With it, you can grow internationally without any struggle and establish a strong connection with your customers. It is important to note that a voice broadcasting service possesses multiple features that can help your business market flourish. In order to understand it in detail, you must understand how… Continue

Added by Office 24by7 on August 22, 2022 at 5:03am — No Comments

How Investing In Missed Call Service Helps Increase Your Business Profits Manyfold?

Establishing a consistent, smooth connection with your customers is all inclusive of running a business. Missed call service definitely emerges as a winner when it comes to discovering new ways to connect with the audience. If you are smart enough you would absolutely capitalize on missed calls as a business opportunity. You can leverage missed calls for great growth potential.

To know whether your business would benefit from investing in missed call service, this article would divulge…

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Added by Office 24by7 on August 19, 2022 at 8:03am — No Comments

What Are The Benefits Of An IVR Campaign During COVID-19 for Businesses and Customers?

The IVR system is a telephony system that communicates with customers through telephone calls and SMS notifications. Increasingly, businesses are looking for ways to efficiently expand their work from home operations, without having to worry about hardware and maintenance. As COVID-19's wounds deepen, businesses are looking for ways to simplify their work from home operations.

Businesses need quick solutions to… Continue

Added by Office 24by7 on August 19, 2022 at 6:19am — No Comments

How Voice Broadcasting Solutions Can Help You Survey Your Customers

Many years have passed since cold calling was a popular method of targeting customers. Sales leads can be generated by them because they are direct and personal. Despite this, the system has some inherent flaws. The agents must spend a great deal of time and effort making cold calls. The second reason is that thousands of potential customers need to be reached by several agents. The third reason may be that your brand may not be appreciated by your customers because of its direct nature.…

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Added by Office 24by7 on August 18, 2022 at 6:10am — No Comments

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