What was the last time you called customer support and sifted through a myriad of complicated options only to be put in a hold for a while before hearing these words "Hello and how can I help you today?"

We've all experienced this at some point, but have you ever considered having the opposite experience? Imagine being asked the same question over and over every day by 100 different customers. Perhaps, you do not be able to answer any of these…

Conversational AI has revolutionized the way that humans interact with machines. It works in conjunction with natural language processing (NLP), automated speech recognition (ASR), advanced dialogue management (ML), and machine learning (ML). Conversational AI and the associated technologies let humans converse with machines the same manner as they converse with each other.

Conversational AI isn't based on rules or scripted

Traditional…

Conversational AI has revolutionized the way that humans interact with machines. It works in conjunction with natural language processing (NLP) and automated speech recognition (ASR), advanced dialogue management (ML) and machine learning (ML). Conversational AI and related technologies allow humans to converse with machines the same way as they communicate with each other.

Conversational AI is Not Rule-Based or Scripted

Traditional…

The "IP" in IPv4 and IPv6 is Internet Protocol, which is an established set of rules that govern how devices transmit data packets on the Internet. Internet Protocol assigns an unique address to every device on the internet. These addresses are used to ensure that data packets are routed to the correct devices.

What is IPV4?

IPv4 or Internet Protocol Version 4 is the most widely used protocol for transmitting data packets via the…

You can alter the templates you use to suit your specific project needs.

If you want to make the template for a project plan using Microsoft Office, for example it would be necessary to modify the template to add your company information and inputs for the project each when you make a new plan. With customizable templates you can save the information directly in the template, so that it's automatically filled in every time you need…

Artificial Intelligence is injected in Journeys Customer Service to enhance human efforts, as well as getting eliminated some employees. This improves customer service and decreases the costs of human service to customers.

AI technology is to perform all customer service automation tasks flawlessly and completely replace humans, but it could easily assume some of the tasks.…