A Lead is the person or company who has expressed a desire to purchase your products or services provide, but the individual or company hasn't yet bought the product or service that you provide. In most cases, the expression of interest comes by providing a contact or email address, and on. Leads are an essential component of every business and increase the effectiveness of a company. If you are starting a new business and begin to create leads, this is your primary objective and when you…

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Social Customer Relationship Management or social CRM is one of the effective and advanced ways for businesses to interact with customers through various social media platforms like LinkedIn and Facebook. Social Customer Relationship Management integrates social media portals with a customer relationship managemb ent (CRM) system to offer intelligent insight into customer interactions with a brand, and to enhance the quality of customer engagement. In a nutshell, social media CRM software is a… Continue