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Posted by harvey4ije on October 6, 2024 at 5:31am 0 Comments 0 Likes
Contact Center Solution
Basically, contact center solution is a business division within an organization which manages customer interactions. Unlike a call center platform, that receives requests only by telephone, the contact center software handles inbound and outbound customer communication over multiple channels such as telephone, web, chat, email, messaging apps, social media, text, fax, and…
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