Orieldeserr1es's Blog – February 2021 Archive (1)

Invert logistics within e-commerce

It is an obvious fact that a positive encounter passed on to a client decides if that client will return. Retailers need to improve the customer experience before clicking the buy button, but at the same time focus on analyzing the site after the purchase to keep customer service metrics at an acceptable level.

This is where numerous online shops fail; clearly with processing and correspondence buyer's advice returns. By joining new systems to renew this cycle, retailers can expand…

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Added by orieldeserr1es on February 20, 2021 at 7:19am — No Comments

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