I needed to argue with all the graphics company to print all the contact information in 14 point type on my stationery. (That's bigger than the others letters.) The trainer told us it was "too big, not nice, not cutting-edge." I said it had to be big to stay legible, even while "a fax of a fax." I'm more fascinated with ways improve customer service quality than increasing complexity.



Avoid having too many personal items on/near your desk.…